Senior IT Support

City Go Berjaya is looking for a skilled Senior IT Support to join our team. In this role, you will be responsible for providing technical assistance and support to our employees and ensuring the smooth operation of our IT infrastructure.

We offer a competitive salary and a dynamic work environment. If you are passionate about technology and enjoy helping others, we encourage you to apply.

This is a full-time position located in Pontianak, Kalimantan Barat.

📋 Tanggung Jawab Pekerjaan

Tanggung Jawab:

• Provide technical support to employees, including hardware, software, and network issues.
• Monitor and maintain IT systems to ensure optimal performance and security.
• Install, configure, and troubleshoot IT equipment and software.
• Assist in the implementation of new IT systems and technologies.
• Provide training and documentation to users on IT systems and procedures.
• Collaborate with other IT team members to resolve complex technical issues.
• Ensure compliance with IT policies and procedures.
• Stay updated with the latest IT trends and technologies.

🎓 Kualifikasi & Syarat

Kualifikasi:

• Bachelor's degree in Computer Science, Information Technology, or related field.
• Minimum of 3 years of experience in IT support.
• Strong knowledge of computer hardware, software, and networking.
• Experience with ITIL or other IT service management frameworks.
• Good communication and problem-solving skills.
• Ability to work independently and as part of a team.
• Proficiency in English, both written and spoken.
• Familiarity with Indonesian language is a plus.

🛠️ Keahlian

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